Step 1
Put the tour on the unit
Date, time, and who requested it should sit on the vacancy, not in a personal calendar. A few doors still produce overlapping showings in the same week.
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How-to for small landlords
How to show a rental as a small landlord.
A showing is a slot on the vacancy: who asked, who walked through, how they got in. A text thread is not that calendar.
Why the calendar fails
The tour is not the problem. Remembering who came is.
- Three people asked to see it. The times live in three texts. You cannot tell who is actually coming.
- A no-show ate the hour. There is no note on the unit, so you offer the same slot again tomorrow.
- The lockbox code went out in a chat. You do not remember who still has it after the showing.
A showing file
Four habits that keep tours on the vacancy.
Step 2
Record who actually walked through
Showed, no-show, rescheduled. The next follow-up is easier when you know who was in the unit, not who said they might come.
Step 3
Track how they got in
Lockbox, you met them, a neighbor let them in. Access belongs on the showing, so a code is not floating in a thread after they leave.
Step 4
Keep the vacancy and the tour together
The listing, the slot, and the person who saw it should be one file. This is the showing record, not an application decision and not a tenant inbox.
In Rentway
The slot, the visitor, and the keys sit on the unit.
Rentway is property-management software for landlords and managers. Showings are tours on the vacancy, not an application decision and not tenant-ops branding.
Tours scheduled on the vacant unit
Showed, no-show, and reschedule on the same record
Lockbox and key notes attached to the showing
A path from tour to application without rebuilding the file
FAQ
- Do I still meet people at the door?
- Yes, if that is how you show. The record is the slot and who came, whether you were there or they used a lockbox. Self-show is a method, not a requirement.
- Can I try Rentway first?
- Yes. Rentway is a 14-day free trial with no card required. Live plans are on the pricing page.
Stop scheduling tours in a text thread.
Try Rentway for 14 days with no card required and keep showings on the vacancy, with who actually walked through.
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