Shared Team Inbox
Tenant texts shouldn’t live on one person’s phone. The shared inbox turns them into a team queue: assign a conversation to a teammate, flag the ones that need a human, leave private notes only your team can see, and watch it all update live.
- Assign any conversation to a teammate
- Private team notes — never seen by the tenant
- “Needs attention” flags the AI raises on its own
- See what the AI did, inline in the thread
- Live updates + presence — no refreshing, no double-replies
- Get pinged by push or text when a chat is assigned to you
Work as a team, not a pile
Assign conversations to the right person, see who’s on what from your own “assigned to me” view, and leave internal notes — “promised a callback Friday” — that only your team can see.
See what the AI did
When the assistant answers a tenant or opens a work order, it shows up right in the thread with a link to the record — so you always know what happened on your behalf.
Live, never stale
Messages, notes, flags, and assignments update across your whole team in real time. You even see when a teammate is viewing or typing on a thread, so two people never reply to the same tenant.
Reached wherever you are
When a chat is assigned to you, you get a notification on your phone — a native push banner if you’ve turned it on, or a text if you haven’t.
Frequently asked
No. Internal notes are visible only to your team — never to the tenant, owner, or vendor.
Yes — messages, assignments, flags, and notes appear across your team instantly, and you can see who else is viewing a thread.
You get a phone alert — a push notification if you’ve enabled it, otherwise a text — plus an email.
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Learn moreAI Included on Every Plan
Shared Team Inbox — and every other feature — is included on every plan. You only pay for capacity.
Solo
billed annually
Everything included
- AI property-manager agent — chat & automations
- AI SMS leasing assistant — texts answered 24/7
- Online rent collection & autopay
- Accounting, ledger & bank reconciliation
- Maintenance, work orders & inspections
- Leasing, applications & tenant screening
- Native eLease e-signatures — no per-signature fees
- Website builder & public listing pages
- Tenant & owner portals
- Reporting — rent roll, P&L, AR aging & owner statements
- Add AI voice (phone) anytime — $24/mo (60 min/mo)
Starter
Everything included
- AI property-manager agent — chat & automations
- Dedicated AI phone number & call routing
- 24/7 AI receptionist & SMS leasing assistant
- Online rent collection & autopay
- Accounting, ledger & bank reconciliation
- Maintenance, work orders & inspections
- Leasing, applications & tenant screening
- Native eLease e-signatures — no per-signature fees
- Website builder & public listing pages
- Tenant & owner portals
- Communications — email, SMS & unified inbox
- Shared team inbox — notes, assignments & live updates
- AI form filler — upload a form, it fills it for you
- Document storage & tenant legal notices
- Reporting — rent roll, P&L, AR aging & owner statements
Growth
over 20 units · e.g. 50 units ≈ $100/mo
Everything included
- AI property-manager agent — chat & automations
- Dedicated AI phone number & call routing
- 24/7 AI receptionist & SMS leasing assistant
- Online rent collection & autopay
- Accounting, ledger & bank reconciliation
- Maintenance, work orders & inspections
- Leasing, applications & tenant screening
- Native eLease e-signatures — no per-signature fees
- Website builder & public listing pages
- Tenant & owner portals
- Communications — email, SMS & unified inbox
- Shared team inbox — notes, assignments & live updates
- AI form filler — upload a form, it fills it for you
- Document storage & tenant legal notices
- Reporting — rent roll, P&L, AR aging & owner statements
- Portfolio management & role-based access
Portfolio
Everything included
- AI property-manager agent — chat & automations
- Dedicated AI phone number & call routing
- 24/7 AI receptionist & SMS leasing assistant
- Online rent collection & autopay
- Accounting, ledger & bank reconciliation
- Maintenance, work orders & inspections
- Leasing, applications & tenant screening
- Native eLease e-signatures — no per-signature fees
- Website builder & public listing pages
- Tenant & owner portals
- Communications — email, SMS & unified inbox
- Shared team inbox — notes, assignments & live updates
- AI form filler — upload a form, it fills it for you
- Document storage & tenant legal notices
- Reporting — rent roll, P&L, AR aging & owner statements
- Dedicated AI agent server (Hermes)
- White-label owner portal
- Custom onboarding, integrations & API
Everything, in one platform — from $19/mo.
Every feature is included on every plan. You only pay for capacity.