Tenant Management

Tenant Portal

A self-serve portal so tenants pay, request repairs, and get answers.

  • Included on every plan — no per-feature fees, no per-signature fees
  • Driven by your AI assistant when you want it hands-off
  • Part of one connected system — no exports, no duplicate entry
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Tenant Portal in the Rentway app
Tenant Portal is included on every Rentway plan. No per-feature fees No setup fee No contract

Frequently asked

What can tenants do in the portal?

Tenants can pay rent, submit maintenance requests, and view their documents in one place. It gives them a self-serve spot for the things they ask about most.

How do maintenance requests reach me?

When a tenant submits a request through the portal, it lands with you so you can act on it. Everything is tracked in the system rather than scattered across texts and calls.

Do tenants need to install anything?

No. The portal works in a web browser, so tenants just sign in to pay rent or send a request. There is no separate download required.

AI Included on Every Plan

Tenant Portal — and every other feature — is included on every plan. You only pay for capacity.

Solo

$19/mo

billed annually

1–3 units
2 team seats
AI voice — add-on ($24 / 60 min)

Everything included

  • AI property-manager agent — chat & automations
  • AI SMS leasing assistant — texts answered 24/7
  • Online rent collection & autopay
  • Accounting, ledger & bank reconciliation
  • Maintenance, work orders & inspections
  • Leasing, applications & tenant screening
  • Native eLease e-signatures — no per-signature fees
  • Website builder & public listing pages
  • Tenant & owner portals
  • Reporting — rent roll, P&L, AR aging & owner statements
  • Add AI voice (phone) anytime — $24 / 60 min
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Starter

$49/mo
4–20 units
5 team seats
100 AI voice minutes/mo

Everything included

  • AI property-manager agent — chat & automations
  • Dedicated AI phone number & call routing
  • 24/7 AI receptionist & SMS leasing assistant
  • Online rent collection & autopay
  • Accounting, ledger & bank reconciliation
  • Maintenance, work orders & inspections
  • Leasing, applications & tenant screening
  • Native eLease e-signatures — no per-signature fees
  • Website builder & public listing pages
  • Tenant & owner portals
  • Communications — email, SMS & unified inbox
  • Reporting — rent roll, P&L, AR aging & owner statements
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MOST POPULAR

Growth

$49 + $1.70/door

over 20 units · e.g. 50 units ≈ $100/mo

21–100 units
15 team seats
500 AI voice minutes/mo

Everything included

  • AI property-manager agent — chat & automations
  • Dedicated AI phone number & call routing
  • 24/7 AI receptionist & SMS leasing assistant
  • Online rent collection & autopay
  • Accounting, ledger & bank reconciliation
  • Maintenance, work orders & inspections
  • Leasing, applications & tenant screening
  • Native eLease e-signatures — no per-signature fees
  • Website builder & public listing pages
  • Tenant & owner portals
  • Communications — email, SMS & unified inbox
  • Reporting — rent roll, P&L, AR aging & owner statements
  • Portfolio management & role-based access
Start trial

Portfolio

From $399/mo
100+ units
Unlimited team seats
1,500 AI voice minutes/mo

Everything included

  • AI property-manager agent — chat & automations
  • Dedicated AI phone number & call routing
  • 24/7 AI receptionist & SMS leasing assistant
  • Online rent collection & autopay
  • Accounting, ledger & bank reconciliation
  • Maintenance, work orders & inspections
  • Leasing, applications & tenant screening
  • Native eLease e-signatures — no per-signature fees
  • Website builder & public listing pages
  • Tenant & owner portals
  • Communications — email, SMS & unified inbox
  • Reporting — rent roll, P&L, AR aging & owner statements
  • Dedicated AI agent server (Hermes)
  • White-label owner portal
  • Custom onboarding, integrations & API
Contact sales

Everything, in one platform — from $19/mo.

Every feature is included on every plan. You only pay for capacity.

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