Work Orders
From request to vendor dispatch to a closed, documented job.
- Included on every plan — no per-feature fees, no per-signature fees
- Driven by your AI assistant when you want it hands-off
- Part of one connected system — no exports, no duplicate entry
Frequently asked
When you are ready to act on a maintenance request, you turn it into a work order that carries the details through to a vendor and then to a documented, closed job.
No. Rentway hands you a ready-to-assign work order with the details filled in, and you choose which vendor to dispatch. You stay in control of who does the work.
Yes. A work order moves from open to assigned to completed, and the history stays attached so you have a documented record of what was done and when.
More in Maintenance
Tenants report issues; you see them organized and triaged.
Learn moreTrack vendor bills against each work order.
Learn moreYour vendor list, assignments, and history in one place.
Learn moreVendors get jobs, upload photos, and submit invoices.
Learn moreAI Included on Every Plan
Work Orders — and every other feature — is included on every plan. You only pay for capacity.
Solo
billed annually
Everything included
- AI property-manager agent — chat & automations
- AI SMS leasing assistant — texts answered 24/7
- Online rent collection & autopay
- Accounting, ledger & bank reconciliation
- Maintenance, work orders & inspections
- Leasing, applications & tenant screening
- Native eLease e-signatures — no per-signature fees
- Website builder & public listing pages
- Tenant & owner portals
- Reporting — rent roll, P&L, AR aging & owner statements
- Add AI voice (phone) anytime — $24 / 60 min
Starter
Everything included
- AI property-manager agent — chat & automations
- Dedicated AI phone number & call routing
- 24/7 AI receptionist & SMS leasing assistant
- Online rent collection & autopay
- Accounting, ledger & bank reconciliation
- Maintenance, work orders & inspections
- Leasing, applications & tenant screening
- Native eLease e-signatures — no per-signature fees
- Website builder & public listing pages
- Tenant & owner portals
- Communications — email, SMS & unified inbox
- Reporting — rent roll, P&L, AR aging & owner statements
Growth
over 20 units · e.g. 50 units ≈ $100/mo
Everything included
- AI property-manager agent — chat & automations
- Dedicated AI phone number & call routing
- 24/7 AI receptionist & SMS leasing assistant
- Online rent collection & autopay
- Accounting, ledger & bank reconciliation
- Maintenance, work orders & inspections
- Leasing, applications & tenant screening
- Native eLease e-signatures — no per-signature fees
- Website builder & public listing pages
- Tenant & owner portals
- Communications — email, SMS & unified inbox
- Reporting — rent roll, P&L, AR aging & owner statements
- Portfolio management & role-based access
Portfolio
Everything included
- AI property-manager agent — chat & automations
- Dedicated AI phone number & call routing
- 24/7 AI receptionist & SMS leasing assistant
- Online rent collection & autopay
- Accounting, ledger & bank reconciliation
- Maintenance, work orders & inspections
- Leasing, applications & tenant screening
- Native eLease e-signatures — no per-signature fees
- Website builder & public listing pages
- Tenant & owner portals
- Communications — email, SMS & unified inbox
- Reporting — rent roll, P&L, AR aging & owner statements
- Dedicated AI agent server (Hermes)
- White-label owner portal
- Custom onboarding, integrations & API
Everything, in one platform — from $19/mo.
Every feature is included on every plan. You only pay for capacity.