Tenant Management

Tenant Communication

Email, SMS, and a unified inbox — every conversation in one place.

  • Included on every plan — no per-feature fees, no per-signature fees
  • Driven by your AI assistant when you want it hands-off
  • Part of one connected system — no exports, no duplicate entry
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Tenant Communication in the Rentway app
Tenant Communication is included on every Rentway plan. No per-feature fees No setup fee No contract

Frequently asked

What channels can I use to reach tenants?

You can communicate by email and SMS, with conversations gathered in a unified inbox. Tenants hear from you the way they prefer without you juggling separate tools.

Where do all the conversations live?

Every conversation is kept in one place so you are not hunting through your phone and personal email to find what was said. The history stays with the tenant's record.

Can my team see the same conversation history?

Because messages are stored in the unified inbox rather than on a personal phone, the conversation stays with the account. That keeps everyone working from the same record.

AI Included on Every Plan

Tenant Communication — and every other feature — is included on every plan. You only pay for capacity.

Solo

$19/mo

billed annually

1–3 units
2 team seats
AI voice — add-on ($24 / 60 min)

Everything included

  • AI property-manager agent — chat & automations
  • AI SMS leasing assistant — texts answered 24/7
  • Online rent collection & autopay
  • Accounting, ledger & bank reconciliation
  • Maintenance, work orders & inspections
  • Leasing, applications & tenant screening
  • Native eLease e-signatures — no per-signature fees
  • Website builder & public listing pages
  • Tenant & owner portals
  • Reporting — rent roll, P&L, AR aging & owner statements
  • Add AI voice (phone) anytime — $24 / 60 min
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Starter

$49/mo
4–20 units
5 team seats
100 AI voice minutes/mo

Everything included

  • AI property-manager agent — chat & automations
  • Dedicated AI phone number & call routing
  • 24/7 AI receptionist & SMS leasing assistant
  • Online rent collection & autopay
  • Accounting, ledger & bank reconciliation
  • Maintenance, work orders & inspections
  • Leasing, applications & tenant screening
  • Native eLease e-signatures — no per-signature fees
  • Website builder & public listing pages
  • Tenant & owner portals
  • Communications — email, SMS & unified inbox
  • Reporting — rent roll, P&L, AR aging & owner statements
Start trial
MOST POPULAR

Growth

$49 + $1.70/door

over 20 units · e.g. 50 units ≈ $100/mo

21–100 units
15 team seats
500 AI voice minutes/mo

Everything included

  • AI property-manager agent — chat & automations
  • Dedicated AI phone number & call routing
  • 24/7 AI receptionist & SMS leasing assistant
  • Online rent collection & autopay
  • Accounting, ledger & bank reconciliation
  • Maintenance, work orders & inspections
  • Leasing, applications & tenant screening
  • Native eLease e-signatures — no per-signature fees
  • Website builder & public listing pages
  • Tenant & owner portals
  • Communications — email, SMS & unified inbox
  • Reporting — rent roll, P&L, AR aging & owner statements
  • Portfolio management & role-based access
Start trial

Portfolio

From $399/mo
100+ units
Unlimited team seats
1,500 AI voice minutes/mo

Everything included

  • AI property-manager agent — chat & automations
  • Dedicated AI phone number & call routing
  • 24/7 AI receptionist & SMS leasing assistant
  • Online rent collection & autopay
  • Accounting, ledger & bank reconciliation
  • Maintenance, work orders & inspections
  • Leasing, applications & tenant screening
  • Native eLease e-signatures — no per-signature fees
  • Website builder & public listing pages
  • Tenant & owner portals
  • Communications — email, SMS & unified inbox
  • Reporting — rent roll, P&L, AR aging & owner statements
  • Dedicated AI agent server (Hermes)
  • White-label owner portal
  • Custom onboarding, integrations & API
Contact sales

Everything, in one platform — from $19/mo.

Every feature is included on every plan. You only pay for capacity.

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